Trade supply framework
A structured wholesale model for authorised UK accounts, covering eligibility, onboarding, commercial terms, supply discipline, and next-step access.
Who we supply
Crystalov supplies alcohol to UK business customers whose licensing, right-to-trade, and onboarding status meet Crystalov's compliance requirements for the relevant trading model.
This includes authorised wholesalers, hospitality groups, and approved retailers holding valid licences for the purchase and resale of alcoholic beverages.
Eligibility requirements
All prospective trade customers must meet eligibility and compliance criteria prior to account approval.
- Valid licence, authorisation, or other right-to-trade evidence appropriate to the customer's trading activity and licensing position
- Business trading legitimately within the United Kingdom
- Successful completion of verification and onboarding checks
- Acceptance of Crystalov’s Terms & Conditions of Supply
Onboarding process
Trade onboarding is structured to ensure regulatory alignment and clarity from the outset of the commercial relationship.
Prospective customers are required to submit business and licensing information for review prior to approval. Approval is granted at Crystalov’s discretion and subject to ongoing compliance.
Commercial terms
Commercial terms, pricing structures, and order requirements are agreed directly with approved trade customers.
Crystalov does not publish pricing, discounts, or commercial conditions publicly. All supply is governed by agreed contractual terms.
Ordering and supply
Orders are accepted from approved trade accounts only and fulfilled in accordance with agreed delivery and payment terms.
Crystalov does not operate sale-or-return, consignment stock, or informal supply arrangements under any circumstances.
Ongoing compliance
Trade relationships are subject to ongoing compliance and suitability review.
Crystalov reserves the right to suspend or terminate supply where licensing, regulatory, or contractual requirements are no longer met.
Next steps
Licensed trade customers interested in working with Crystalov may request a trade pack and further information via the contact page.
Submission of an enquiry does not constitute approval or create any obligation to supply.
Trade pack access
The Crystalov trade pack provides a structured overview of portfolio scope, available formats, compliance requirements, and wholesale operating framework.
- Company and distribution overview
- Brand and portfolio summary
- Available formats and specifications
- Wholesale supply framework
- Onboarding and compliance requirements
Trade packs are issued only to licensed UK trade customers after eligibility and business verification. Proof of licensing and right-to-trade may be required before full documentation is released.
Trade pack information is provided for licensed B2B evaluation only and is treated as confidential commercial material.